Indigov

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Our technology and how it helps

Indigov is a casework and communications platform purpose-built for local government and elected officials.

We put your district at your fingertips and allow your team to manage every element of constituent communications from a single application.

Common-sense tools streamline tedious and duplicative work while powerful automations and insightful data help your office build a reputation for authentic and meaningful engagement.

Who we are and who we serve

Indigov isn't just a technology vendor, but a dedicated partner. Our full-time, US based success and support teams work closely with your staff, making Indigov feel like a true extension of your office.

As the most trusted name in constituent communications, Indigov has been adopted in 45 states and is used to serve over 200 million Americans.

What are your goals for constituent services and communications? We’re here to help you level up!

More from Indigov

How to Promote Citizen Engagement in Local Government

Towns and cities with high civic engagement have a higher quality of life and can solve local issues better and more efficiently than areas with low engagement.

Encouraging citizens to become involved in their local communities shows them that their actions can have a positive impact on their neighborhood and that their voice matters. While no two districts are the same, there are some principles of engagement that should play a role in any civic engagement plan.

What is “local coordination” and how can counties satisfy the FCC Broadband requirements?

County governments are using Constituent Relations Management (CRM) platforms to effectively send the right messages to the right constituents at the right time.

These solutions streamline communication, reach a broad diversity of constituents, and could prove to be an incredible tool for county leaders who want to fulfill the local coordination requirements needed to challenge the FCC’s Broadband coverage maps.

State and Local Government Technology Trends for 2023

State and local governments across the country are adopting digital solutions at an accelerated rate as legacy communications and constituent management tools are becoming increasingly inconvenient, cumbersome, and obsolete.

Websites, social media, email newsletters, and push notifications are all tactics that more and more local elected officials and government entities are using to connect to constituents. Investing in a unified, multichannel constituent experience can build community trust, increase customer satisfaction, and help deliver the right message at the right time.

Stories from our partners

NACo partners with the private sector on solutions.

Together, we are highlighting innovative solutions for counties, as we work with our federal, state, local and private sector partners to build healthy, safe and vibrant communities.

View all stories

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Travis County Develops 2,000 Units of Housing to Address Homelessness

This post is sponsored by our partners at Guidehouse. Through Guidehouse's comprehensive support, Travis County is on track to successfully create over 2,000 units of affordable, supportive housing by 2027.

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Feeding kids during the summer requires county officials

The introduction of the Summer Electronic Benefit Transfer program marks a pivotal shift in addressing childhood hunger, especially during the summer when school meals are unavailable. This nationwide initiative, offering substantial grocery benefits, promises transformative support for over 29 million children, with a significant impact on communities facing systemic inequalities.

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Why customer-centric strategy is vital for digital service adoption

The importance of a customer-centric strategy in digital service adoption for county governments is emphasized, highlighting the need for thoughtful design, clear communication, and multi-channel engagement to meet user expectations and improve customer experience.

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Fighting opioid addiction – one life at a time

The opioid crisis, a major national issue, saw a 55% increase in drug overdose deaths from 2019 to 2022, with 75% involving opioids. Effective strategies to combat this include integrated care, policy enhancement, and technology, focusing on whole-person care and intervention opportunities to save lives.

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Planning for the post-American Rescue Plan Act future

Guidehouse outlines strategies for state and local governments to sustain programs after the end of American Rescue Plan Act (ARPA) State and Local Fiscal Recovery Funds (SLFRF) funding. It emphasizes the need for reassessing constituent needs, measuring program impact, and considering fiscal implications to ensure long-term viability and effective resource allocation for programs initially funded by SLFRF.

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How voluntary benefits can help improve your employee benefit package

Voluntary benefits, tailored to diverse employee needs and often at reduced costs, are proving essential in enhancing employer benefit packages, attracting, and retaining talent, and addressing specific wellbeing issues across different age and income groups.

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A countywide opioid misuse prevention campaign is easier to implement than you think

The Deterra Household Mailing Campaign delivers educational tools and deactivation pouches directly to homes. To save lives by tackling the opioid crisis.

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From prevention to resilience: Strategies in wildfire mitigation

Explore a multifaceted approach to wildfire mitigation with Tidal Basin. From creating defensible spaces to early detection systems, discover strategies fostering resilient communities, protecting lives & property. Urgent action is crucial amidst rising wildfire risks. Learn more at TidalBasinGroup.com. 

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A breathing crisis: Rising concerns over U.S. air quality

Facing a stark rise in hazardous air quality, the U.S. grapples with the health implications of escalating pollutants. The alarming data from the American Lung Association urges a renewed focus on air quality management. Federal and local initiatives are in play, yet a unified approach is crucial to mitigate risks and safeguard public health. 

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Cybersecurity insurance can be affordable

Cybersecurity insurance rates rose significantly in 2022, with some policyholders experiencing up to 100% rate increases due to the evolving threat landscape and their own cybersecurity measures. CAI emphasizes the importance of understanding and improving an organization's cybersecurity maturity using the NIST 2.0 framework, which can not only strengthen protection against cyber threats but also potentially lower insurance premiums.

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Equitable climate resilience (ECR) for local governments: Using data to drive decision making

Discover vital strategies for embedding social equity in your climate resilience plans.

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Everything you need to know about artificial intelligence and GIS

Explore the transformative power of AI & GIS in county government operations.

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How counties are taking control of constituent communication

Discover the best strategies for effective constituent communication.