Image of Netsmart495.png

About Netsmart

Netsmart is the trusted knowledge and technology partner for more than 250 county agencies – small and large – as they fulfill their missions of improving the health and well-being of their communities. That encompasses mental health, substance use treatment, intellectual and developmental disabilities, child and family services, public health, long-term post-acute care, home health, hospice, palliative care, private duty and vital records.

We understand this significant responsibility and helps counties solve complex needs with simple and personalized solutions that increase interoperability, embrace the transition to value-based care, address social determinants of health, track outcomes and turn aggregated data into actionable information to improve the health of individuals and community.

Our integrated platforms are built by clinicians for clinicians, so you can expect accurate, up-to-date information that is easily accessible to care teams across the healthcare continuum.

The result: better outcomes and improved operational, clinical and financial performance for county organizations.

An Advocate for Our Clients

A past recipient of NACo’s Premier Corporate Partner of the Year award, Netsmart is a strong advocate on behalf of our clients and other providers for federal legislation related to human services.

Netsmart is a founder and only private company member of the Behavioral Health Information Technology (BHIT) Coalition. This group of more than a dozen organizations, including NACo, is dedicated to advancing public policy for technology that can improve the lives of people with mental health and substance use disorders. We are also a proud partner of NACo’s Healthy Counties, Stepping Up and Familiar Faces initiatives.

Netsmart’s advocacy commitment is part of our dedication to leading change in our industry by breaking down barriers to treat the whole person.

Let Netsmart help you redefine care delivery in your community. Visit to learn more.

More From Netsmart

Webinar – Crisis Management: The Intersection of Technology, Innovation and Legislation   
The demand for crisis behavioral health services is on the rise, and thankfully providers, community organizations and regulatory changes have come together to strengthen and support a full continuum of crisis management.

Medical director of the National Council for Mental Wellbeing Dr. Joe Parks, director of operations at Rappahannock Area Community Services Board Brandie Williams, and senior director of population health management at Netsmart Julie Hiett break down the three roles of the crisis continuum – prevention, crisis response and post-crisis care. They also discuss how some organizations are leveraging a population health care management approach, incorporating data and risk stratification to identify and manage care for at-risk individuals.

Webinar – Using Real-Time Data to Improve Care Coordination for High-Risk Populations   
Improving quality of care, outcomes and bending the cost curve for high-risk populations has become a big focus for health plans, managed care organizations and providers. They are turning to technology to facilitate real-time interventions at critical moments to improve outcomes and reduce usage of high-acuity settings like emergency departments.

Watch this webinar as Ventura County Behavioral Health shares how they are working to help those facing the highest risks get the help they need, when they need it.

Podcast – The Power of Advocacy with Chuck Ingoglia and Kevin Scalia   
When it comes to advocacy, even one person’s voice can make a difference.

In this episode, Chuck Ingoglia, President and CEO at National Council for Mental Wellbeing joins Kevin Scalia, Executive Vice President at Netsmart to discuss how the efforts over the past decade demonstrate the importance of advocacy.

Podcast – 3 Eras of Behavioral Health Technology: Evolution, Innovation & Adoption   
The past several years have seen accelerated technology application for healthcare organizations across the continuum of care, but this trend hasn’t always been the case. Historically, behavioral health providers across the country had been slower to adopt healthcare IT in comparison to other care settings; but the shift of bringing consumers and clinicians to the technology table has driven rapid innovation and development of solutions and services.

In this episode, Tom Herzog, Chief Operating Officer, speaks with Dr. Dennis Morrison, Chief Clinical Officer about his unique experience adopting and applying technology throughout his career.

Podcast – 3 Strategies to Recruit, Retain & Empower Your Workforce   
In this episode, we unpack the most pressing concern facing human services and post-acute organizations today: the staffing shortage. Hear how you can flip the script from the “Great Resignation” to the “Great Transformation” by using technology strategies to recruit, retain and empower staff.

Listen as three industry experts, Peter Flick, VP and General Manager of Bells Netsmart; Mike Dordick, Senior VP Post-Acute Strategy, Netsmart and President, McBee; and Danielle Ross, VP and Virtual Chief Information Officer, Netsmart discuss with host Denny Morrison, Ph.D., Chief Clinical Advisor, Netsmart, how to optimize every facet of your organization.

Stories from our partners

NACo partners with the private sector on solutions.

Together, we are highlighting innovative solutions for counties, as we work with our federal, state, local and private sector partners to build healthy, safe and vibrant communities.

View all stories


Why customer-centric strategy is vital for digital service adoption

The importance of a customer-centric strategy in digital service adoption for county governments is emphasized, highlighting the need for thoughtful design, clear communication, and multi-channel engagement to meet user expectations and improve customer experience.


Fighting opioid addiction – one life at a time

The opioid crisis, a major national issue, saw a 55% increase in drug overdose deaths from 2019 to 2022, with 75% involving opioids. Effective strategies to combat this include integrated care, policy enhancement, and technology, focusing on whole-person care and intervention opportunities to save lives.

Building facade

Planning for the post-American Rescue Plan Act future

Guidehouse outlines strategies for state and local governments to sustain programs after the end of American Rescue Plan Act (ARPA) State and Local Fiscal Recovery Funds (SLFRF) funding. It emphasizes the need for reassessing constituent needs, measuring program impact, and considering fiscal implications to ensure long-term viability and effective resource allocation for programs initially funded by SLFRF.

Group with hands in

How voluntary benefits can help improve your employee benefit package

Voluntary benefits, tailored to diverse employee needs and often at reduced costs, are proving essential in enhancing employer benefit packages, attracting, and retaining talent, and addressing specific wellbeing issues across different age and income groups.


A countywide opioid misuse prevention campaign is easier to implement than you think

The Deterra Household Mailing Campaign delivers educational tools and deactivation pouches directly to homes. To save lives by tackling the opioid crisis.

Fire danger sign

From prevention to resilience: Strategies in wildfire mitigation

Explore a multifaceted approach to wildfire mitigation with Tidal Basin. From creating defensible spaces to early detection systems, discover strategies fostering resilient communities, protecting lives & property. Urgent action is crucial amidst rising wildfire risks. Learn more at 

San Francisco smog

A breathing crisis: Rising concerns over U.S. air quality

Facing a stark rise in hazardous air quality, the U.S. grapples with the health implications of escalating pollutants. The alarming data from the American Lung Association urges a renewed focus on air quality management. Federal and local initiatives are in play, yet a unified approach is crucial to mitigate risks and safeguard public health. 


Cybersecurity insurance can be affordable

Cybersecurity insurance rates rose significantly in 2022, with some policyholders experiencing up to 100% rate increases due to the evolving threat landscape and their own cybersecurity measures. CAI emphasizes the importance of understanding and improving an organization's cybersecurity maturity using the NIST 2.0 framework, which can not only strengthen protection against cyber threats but also potentially lower insurance premiums.

Image of GettyImages-1402667894.jpg

Equitable climate resilience (ECR) for local governments: Using data to drive decision making

Discover vital strategies for embedding social equity in your climate resilience plans.

Image of GettyImages-1369278807.jpg

Everything you need to know about artificial intelligence and GIS

Explore the transformative power of AI & GIS in county government operations.

Image of GettyImages-1081574962.jpg

How counties are taking control of constituent communication

Discover the best strategies for effective constituent communication.

Image of Deterra_NACo_BlogPost_PillBottle.png

How counties can extend the reach of drug disposal programs with at-home drug deactivation and disposal

Now is a critical time for counties to engage their communities in the prevention of drug misuse.

Image of GettyImages-483451315.jpg

Pima County leans into innovation to enhance sustainability

Pima County leans into innovation to enhance sustainability.