This series will take place on Zoom Webinar. Please email nacomeetings@naco.org with any questions regarding registration or login issues.

As artificial intelligence transforms how local governments deliver essential services, county leaders face a critical challenge: how can they embrace AI innovation while protecting sensitive data, managing cybersecurity risks, and maintaining public trust?

Join IBM experts and Sunny Hwang, CIO of New Hanover County, N.C., for an insightful discussion on secure and responsible AI adoption in local government. Drawing on real-world experience implementing award-winning AI-powered solutions for human services and emergency response, the panel will explore how counties can balance innovation with effective governance, data protection, and cyber resilience.

Attendees will gain practical perspectives on navigating evolving AI risks, building public confidence, and responsibly leveraging emerging technologies to improve government services.

Speakers

  • Sunny Hwang, Chief Information Officer, New Hanover County, N.C.
  • Jeff Crume, Distinguished Engineer, Master Inventor & Data and AI Security Architect, IBM
  • Romelia Flores, Distinguished Engineer & Master Inventor, Public Market Client Engineering Technical Sales, IBM

Upcoming Events

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Webinar

Buy Smarter with Amazon Business: A New Nationally Solicited Contract for Public Agencies

Tuesday, November 17, 2026 | 1:00 p.m. - 2:00 p.m. ET

Discover how your agency can tap into more than 300 million products and hundreds of thousands of third-party sellers through a new Amazon Business contract that was competitively bid on a national scale. Fixed-term price ceilings across eight categories help keep everyday purchasing both compliant and budget-friendly. This webinar is the second rendition of our initial rollout webinar on October 22, 2026.

For more information, visit the event page!

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Webinar

Transforming Public Defense Operations for the Digital Evidence Era

Learn how the Los Angeles County Public Defender’s Office tackles surging digital evidence and case workloads using Box to achieve functional parity, automate document lifecycles, and securely query unstructured discovery.

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Better Prompts, Better Results: Using GenAI Efficiently and Responsibly in County Government

County staff are being asked to do more with limited time and resources, and generative AI can help, but only if you know how to use it well and responsibly. This practical session will start with a quick AI prompting primer and then spend time on how better prompts translate into real efficiencies, from cutting the time it takes to draft communications, summarize policies, and prepare meeting notes, to responding to constituents faster and with greater clarity and accuracy.

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