Leadership

This session explores the intersection where securing election operations meets digital realities. In an interconnected world, where officials face increased cyber threats and scrutiny, governance forms the backbone of order. This training unravels the fundamentals of governance to strengthen democracy in the digital age, with a particular focus on supply chain and data management.

Artificial intelligence—especially generative AI—is no longer a “future trend” for county governments. It’s here, and its impact depends on how it’s implemented. Successful projects don’t start and end with the IT department; they require strong collaboration across communications, customer service, and business units to ensure technology delivers real outcomes for residents.

Hear from Wyandotte County, KS, where a community speaking 31 languages and handling 50,000 calls a year with just three staff members needed a smarter way to serve residents. Learn how the county partnered across departments to design and deploy conversational digital agents that address real service challenges—while safeguarding data, maintaining public trust, and ensuring equitable access.

Join NACo and the National Council of County Association Executives for the Presidents & Executives Meeting January 14–16, 2026 in Washington, D.C.