Connecting Services for Improved Outcomes: Riverside County’s Integrated Services Delivery Initiative
Available On-Demand
This webinar is available on-demand. If you have issue accessing the recording, please email nacomeetings@naco.org.
Riverside County has pioneered a new approach that leverages artificial intelligence to connect residents with needed resources - from medical care and housing assistance to food insecurity and job support. Join us as we explore the county's Integrated Services Delivery initiative with Chief Technology Officer, Darryl Polk. The presentation will provide an overview of the county's current initiative to orchestrate efforts and resources around a constituent-first approach, focusing on delivering the best possible outcomes for our most vulnerable populations.
Watch Recording
Speakers
Darryl Polk
Rita Reynolds
Upcoming Events
The Current State of Student Debt and Forgiveness
This webinar is designed for county HR and leadership teams seeking practical ways to support employees struggling with student debt.
Over 9 million public service workers, including full-time county employees, are eligible for Public Service Loan Forgiveness. Yet fewer than 3 percent have successfully received relief.
The issue is not eligibility. It is awareness, complexity, and follow-through.
Please join us as we speak with student debt forgiveness expert Tony Raffa, who will clarify today’s student debt landscape, including:
- What recent policy and executive actions mean for public sector employees
- How Department of Education changes affect forgiveness eligibility, timelines, and compliance
- Which student debt relief programs do employees actually qualify for today
- The current status of the SAVE program
- Common application errors that delay or derail forgiveness
- Rising delinquency and repayment restart risks
- What HR teams need to know about collections, wage garnishment notices, and employer responsibilities
Attendees will also see how a new student debt navigation tool helps employees estimate their potential forgiveness, avoid costly mistakes, and reduce annual payments by an average of $2,244.
For HR teams, this means a scalable way to offer meaningful financial support without adding administrative burden.
NACo Public Health Leadership Academy Application Information Session
This webinar will review the key information applicants should know to apply to the Public Health Leadership Academy and provide an opportunity for applicants to ask questions.
Featured Resource
County Tech Xchange
The NACo County Tech Xchange is an online portal designed to connect county CIOs, IT Directors, CISOs, and other county IT leadership. This portal provides valuable resources in a central location that counties can use to improve their overall technology infrastructure.
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