Connecting Services for Improved Outcomes: Riverside County’s Integrated Services Delivery Initiative
Available On-Demand
This webinar is available on-demand. If you have issue accessing the recording, please email nacomeetings@naco.org.
Riverside County has pioneered a new approach that leverages artificial intelligence to connect residents with needed resources - from medical care and housing assistance to food insecurity and job support. Join us as we explore the county's Integrated Services Delivery initiative with Chief Technology Officer, Darryl Polk. The presentation will provide an overview of the county's current initiative to orchestrate efforts and resources around a constituent-first approach, focusing on delivering the best possible outcomes for our most vulnerable populations.
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Speakers
Darryl Polk
Rita Reynolds
Upcoming Events
County Data Governance Decoded: Aligning Strategy with Government Needs
As counties prepare for the transformative impacts of artificial intelligence, and evolving compliance demands, robust data governance strategies have become essential. This webinar will explore actionable techniques to modernize data frameworks to align with county priorities, improve asset inventories, refine retention policies, and foster data-aware cultures.
Featuring lessons learned from a panel of county leaders who participated in a data governance workgroup, attendees will gain insights into what works, what doesn’t, and how to align strategy for resilience and compliance. Topics will include aligning data and information governance, leveraging AI tools to enhance data quality, conducting governance audits, and implementing lifecycle management practices to reduce risks and improve efficiency.
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Thursday, April 9, 2026 | 2:00 p.m. - 3:00 p.m. ET
This webinar will feature Josh Fredell, Senior Vice President, PBM, Payor and Life Science Solutions at CVS Health, who will provide an expert overview of the rapidly evolving world of pharmacy benefits. Key discussion points will include the impact of the Direct to Consumer marketplace and prominent entrants such as TrumpRx, Mark Cuban’s Cost Plus model, GoodRx, and others, with a particular focus on GLP‑1 therapies.
The session will explore current industry trends, how plan sponsors are responding, and strategic considerations for navigating this shifting landscape. Attendees will gain valuable insight into market forces shaping consumer access, payer decision‑making, and future implications for benefit design.
This webinar is brought to you by NACo EDGE, establishing people, purchasing, and performance cost-saving solutions that can be applied to counties nationwide. EDGE is owned by NACo, advised by county leaders and 100% focused on solutions for U.S. Counties. Learn more about NACo EDGE here.
For more information, visit the event page!
Featured Resource
County Tech Xchange
The NACo County Tech Xchange is an online portal designed to connect county CIOs, IT Directors, CISOs, and other county IT leadership. This portal provides valuable resources in a central location that counties can use to improve their overall technology infrastructure.
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