Connecting Services for Improved Outcomes: Riverside County’s Integrated Services Delivery Initiative

Available On-Demand
This webinar is available on-demand. If you have issue accessing the recording, please email nacomeetings@naco.org.
Riverside County has pioneered a new approach that leverages artificial intelligence to connect residents with needed resources - from medical care and housing assistance to food insecurity and job support. Join us as we explore the county's Integrated Services Delivery initiative with Chief Technology Officer, Darryl Polk. The presentation will provide an overview of the county's current initiative to orchestrate efforts and resources around a constituent-first approach, focusing on delivering the best possible outcomes for our most vulnerable populations.
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Speakers
Darryl Polk

Rita Reynolds
Upcoming Events

Leading Your County's Digital Transformation
Tuesday, August 26, 2025 | 1:00 p.m. - 2:00 p.m. ET
The digital era is upon us, and it has many leaders challenged by the digital transformation in front of them. NACo CIO Rita Reynolds and Dr. Tim Rahschulte, the chief architects of NACo’s AI Leadership Academy training program, are hosting this webinar to share insights and ideas on how some leaders are harnessing the power of digital products, services and processes to do more with less.
Rita and Tim will demystify the digital era by looking to the past and providing insights into the future – that is, in many ways, predictable. Join this webinar to explore the key elements of digital transformation and learn practical strategies to prepare for the digital future. To be sure, this digital future is not all about technology. The digital era is also about meeting customer expectations, employee accommodations and leveraging models to operate the business of government. We will explore together the importance of building a digital-ready organization and the need for skilling employees to meet new demands of new work.
This webinar is brought to you by NACo EDGE, establishing people, purchasing, and performance cost-saving solutions that can be applied to counties nationwide. EDGE is owned by NACo, advised by county leaders and 100% focused on solutions for U.S. Counties. Learn more about NACo EDGE here.

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Featured Resource
County Tech Xchange
The NACo County Tech Xchange is an online portal designed to connect county CIOs, IT Directors, CISOs, and other county IT leadership. This portal provides valuable resources in a central location that counties can use to improve their overall technology infrastructure.

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