Exploring the Art of the Possible with AI for Countywide Services
Available On-Demand
This webinar is available on-demand. If you have issue accessing the recording, please email nacomeetings@naco.org.
Join the National Association of Counties (NACo) and C3 AI for a webinar on how artificial intelligence (AI) is transforming county-level government services. Building on NACo’s successful Technology Information Forum, this session brings together AI experts and county leaders to explore real-world use cases, opportunities for pilots and proofs of concept, and practical tips to launch AI initiatives.
From automating property assessments to enhancing public safety investigations and improving constituent engagement, counties are already leveraging AI to modernize services, reduce costs, and deliver better outcomes for residents. This webinar will showcase how counties can responsibly implement AI to meet their missions faster, smarter, and more equitably.
Key topics include:
- Property Appraisal Modernization: Discover how counties are using AI to streamline residential and commercial valuations by integrating data from MLS, GIS, and CAMA systems while ensuring compliance with IAAO standards.
- Constituent Services Powered by Generative AI: Learn how counties can deploy multilingual AI chat tools to provide residents with timely and accurate answers on housing, healthcare, economic development, and more—backed by secure data and source citations.
- Public Safety & Criminal Investigations: See how AI is helping county law enforcement unify data from records management, dispatch, and evidence systems to accelerate investigations and improve interagency collaboration.
- Permitting and Document Processing: Explore how counties are reducing administrative backlogs and errors with AI that automates the review and scoring of permits, applications, and other records against internal guidelines and compliance checklists.
- Emergency and Social Services Audio Analysis: Understand how AI transcription and audio tagging tools are improving response times and reporting accuracy for 311 calls and social services hotlines.
Whether you're just starting out or scaling up, this session will offer insights and tools to help your county lead in AI-powered digital transformation.
Reserve your spot today and join the movement toward smarter, more efficient county government.
Watch Recording
Speakers
Brett Frazier
Grant Guttschow
Featured Resource
County Tech Xchange
The NACo County Tech Xchange is an online portal designed to connect county CIOs, IT Directors, CISOs, and other county IT leadership. This portal provides valuable resources in a central location that counties can use to improve their overall technology infrastructure.
Upcoming Events
Modern Networks, Smarter Budgets: A County Leader's Perspective
Join us for a fireside chat with Orleans County, NY, as they share how their team successfully transitioned from a traditional capital expense (CapEx) model to an operational expense (OpEx) model for network services.
When faced with rising maintenance costs and an expiring carrier contract, the county seized the opportunity to modernize its network and lock in predictable monthly costs. By bundling connectivity services with unified communications, they achieved immediate savings of over $124,000, eliminated recurring charges such as long-distance fees and third-party integration costs, and gained access to operational upgrades like call analytics and auto-attendants.
This shift not only strengthened financial planning through fixed monthly expenses but also freed up IT staff to focus on strategic initiatives.
Key takeaway: Rethinking your budget model can be just as impactful as upgrading your technology — delivering fiscal stability and enhanced services for your community.
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