Available On-Demand

This webinar is available on-demand. If you have issue accessing the recording, please email nacomeetings@naco.org.

Join the National Association of Counties (NACo) and C3 AI for a webinar on how artificial intelligence (AI) is transforming county-level government services. Building on NACo’s successful Technology Information Forum, this session brings together AI experts and county leaders to explore real-world use cases, opportunities for pilots and proofs of concept, and practical tips to launch AI initiatives.

From automating property assessments to enhancing public safety investigations and improving constituent engagement, counties are already leveraging AI to modernize services, reduce costs, and deliver better outcomes for residents. This webinar will showcase how counties can responsibly implement AI to meet their missions faster, smarter, and more equitably.

Key topics include:

  • Property Appraisal Modernization: Discover how counties are using AI to streamline residential and commercial valuations by integrating data from MLS, GIS, and CAMA systems while ensuring compliance with IAAO standards.
  • Constituent Services Powered by Generative AI: Learn how counties can deploy multilingual AI chat tools to provide residents with timely and accurate answers on housing, healthcare, economic development, and more—backed by secure data and source citations.
  • Public Safety & Criminal Investigations: See how AI is helping county law enforcement unify data from records management, dispatch, and evidence systems to accelerate investigations and improve interagency collaboration.
  • Permitting and Document Processing: Explore how counties are reducing administrative backlogs and errors with AI that automates the review and scoring of permits, applications, and other records against internal guidelines and compliance checklists.
  • Emergency and Social Services Audio Analysis: Understand how AI transcription and audio tagging tools are improving response times and reporting accuracy for 311 calls and social services hotlines.

Whether you're just starting out or scaling up, this session will offer insights and tools to help your county lead in AI-powered digital transformation.

Reserve your spot today and join the movement toward smarter, more efficient county government.

Watch Recording

Speakers

Photo of Brett Frazier

Brett Frazier

Assessor, Madera County, Calif.
Photo of Grant Guttschow

Grant Guttschow

General Manager, State & Local Government, C3 AI

Upcoming Events

Voting booths in a row
Webinar

Ready for November: Make Every Week Count

Want to make the most of the weeks leading up to the midterm elections and wondering what additional steps could strengthen your county's readiness? Whether you're refining existing plans or identifying where to focus next, this webinar will help you prioritize practical, high-impact actions you can take before November.

Join the Center for Tech and Civic Life (CTCL) for a conversation perfect for county IT professionals, emergency managers, and election administrators. You'll hear from election security experts who will share practical approaches to scenario planning, cross-functional coordination, and operational preparedness that can be implemented in the months and weeks leading up to Election Day.

The session will focus on what counties can realistically accomplish with the time, staff, and infrastructure you already have while highlighting additional tools, perspectives, and publicly available resources from trusted partners. You'll leave with actionable next steps to strengthen your county's election security and readiness before November 3rd.

Coins stacked near a keyboard
Webinar

Funding Your Future: Mapping County Technology to Grant Opportunities

Ready to turn your communications modernization plans into funded reality? This webinar provides a practical roadmap for aligning technology initiatives with available grant funding in justice reform, rural health, mental health, and public safety.

We will share firsthand experience navigating the funding landscape and successfully securing support for technology investments and break down specific funding sources and demonstrates how to position Zoom solutions within grant applications.

Cybersecurity is key
Webinar

Protect County Operations from Email Attacks: Live Webinar Demo

Email remains the leading entry point for cyberattacks—and one compromised county inbox can disrupt essential services, expose sensitive information, and undermine public trust.

Join us for a practical webinar and live demonstration exploring why counties need layered email security that protects messages both before and after they reach an employee’s inbox. You’ll learn how secure email gateways and API-based protection work together to combat phishing, credential theft, account takeover, malicious link redirects, and supplier compromise.

Related News

Image of GettyImages-1328094196.jpg
Advocacy

FCC considers preemption of local authorities in broadband permitting process

Counties are partners in broadband deployment efforts – not barriers – and pursuing one-size-fits-all regulations will further burden progress towards closing the digital divide