Get Connected, Stay Connected!

2011 NACo Achievement Award Winner

Henrico County, Va., VA

About the Program

Category: Personnel Management, Employment and Training (Best in Category)

Year: 2011

Henrico County recognized its need to address the organizational changes associated with moving its employees towards web-based, self-service technologies. The County was preparing for the implementation of a state-of-the-art Human Resources Management System (HRMS), but recognized that in order for all employees to be able to utilize the system, basic computer skill levels needed to be assessed, and appropriate training provided so as to ensure that all County employees would be able to utilize it effectively. To successfully execute this transition across the county’s technologically diverse employee base of over 4,000, collaborative partnerships were established between every departmental agency, creating what has become a best practice in the field of employee development. The “Get Connected, Stay Connected” strategies that the county utilized included the administration of skill assessments, establishing technological skill baselines, partnering with internal County resources in the fields of development, technology, and communications, and providing gap-training where needed. As a result, Hennepin County employees are now able to utilize the HRMS for time reporting, benefit open enrollment, training registration, performance reviews, and a vast array of other resources as well.