EMBARK: Essential Managerial Basics and Resources Kit

About the Program

Category: Personnel Management, Employment and Training (Best in Category)

Year: 2023

The Maricopa County Judicial Branch developed a new supervisor training program to equip managers and supervisors with the introductory and foundational tools needed to navigate the challenges of day-to-day personnel supervision. This program provides education in areas that may present significant risk to the organization. First-time supervisors learn managerial basics, and more seasoned supervisors receive a refresher on critical topics. The program includes specific coursework on various supervisory topics including hiring, leave management, payroll, discrimination and harassment, understanding federal employment laws (such as FMLA and ADA), mentoring and coaching, progressive discipline, and performance feedback/evaluation. Education occurs through a combination of learning modes. The program begins with several self-paced, interactive, computer-based courses that include a gamified approach to learning and activities and periodic knowledge checks to reinforce key topics. Once the computer-based training is complete, participants attend an in-person capstone course during which they can apply what they’ve learned to real-life scenarios, engaging in discussions with peers and Judicial Branch Human Resources experts and leaders. Throughout, attendees are provided with access to printable handouts, digital resources, and contact information for future support navigating personnel challenges.