This webinar will be held via Zoom. If you have issues registering or accessing the platform, please email nacomeetings@naco.org. (Pre-recording with Live Q&A)

Modernization with Juniper AIOps (artificial intelligence for IT operations) is the industry’s best alternative to a network refresh if user experience, automation, and fiscal efficiency are important to county IT departments. Attend this session to discover how Juniper AIOps addresses these challenges and more:

  • Mounting Trouble Tickets Impacts Agency Trust in IT
  • Rising Mean Time to Resolution Increases Unproductive Time and Effort
  • No Visibility into user Experience: “Up” and “available” are not the same as “good”

Gartner states in their publication on AIOps1 “there is no future of IT operations that does not include AIOps. This is due to the rapid growth in data volumes and pace of change (exemplified by rate of application delivery and event-driven business models) that cannot wait on humans to derive insights.”

1Market Guide for AIOps Platforms, Published 6 April 2021 - ID G00735577

Juniper Networks Named a Leader in 2022 Gartner® Magic Quadrant™ for Enterprise Wired and Wireless LAN Infrastructure for Third Consecutive Year

Related News

Image of cap-hill.jpg
Advocacy

Congress passes the TAKE IT DOWN Act

The TAKE IT DOWN Act establishes federal authorities at the Federal Trade Commission to remove non-consensual intimate images from digital platforms 

telecom tower
Advocacy

Congressional leaders introduce bipartisan bill to strengthen technical assistance for rural broadband

The Rural Broadband Assistance Act strengthens local access to federal broadband programs by codifying USDA’s Broadband Technical Assistance Program and ensuring continued support for broadband deployment in rural communities.

THE_County Countdown_working_image-4.png
Advocacy

County Countdown – April 21, 2025

Every other week, NACo's County Countdown reviews top federal policy advocacy items with an eye towards counties and the intergovernmental partnership. This week features the ARPA reporting deadline, a budget reconciliation update and more

Image of Cybersecurity_2.jpg
Advocacy

U.S House Subcommittee Considers Reauthorization of the State and Local Cybersecurity Grant Program

The SLCGP provides critical funding to state and local governments to enhance cybersecurity readiness and protection but is set to expire on September 30, 2025. 

Bethany and Richard pause before heading to Ohio to live with a relative.
County News

Team approach, website help California county tackle homelessness

Riverside County, Calif. created a multidisciplinary team to better and more efficiently serve its unsheltered population and share success stories and data through a website.

2094689803
County News

Podcast: The CIO Reserves

Greenbrier County, W.Va. Commissioner Tammy Tincher, Cook County, Ill. CIO Tom Lynch and NACo CIO Rita Reynolds discuss the pilot CIO Reserves program, which offers IT experts to help rural counties assess their technology and cybersecurity needs.

Related Events

A blue paper boat leads ahead of rows of white paper boats
Webinar

Chart Your Course: Real Stories of Counties Advancing with AI Online Learning

A continuation of our "Chart Your Course" digital learning program, this webinar will highlight how counties are leveraging the Microsoft online learning platform to upskill their workforce in artificial intelligence and related technologies. Hear directly from county representatives as they share real-world examples, practical strategies, and lessons learned from integrating digital learning into their staff development efforts. Whether you're just getting started or looking to strengthen existing programs, this session will offer valuable insights to support your journey.

Image of Levers-Technology_1.jpg
Webinar

AI & Geospatial Mapping: Faster, Smarter Disaster Relief in LA

Key Takeaways:

  • Strategies for incorporating geospatial technology in disaster planning and response.
  • Techniques for using identity verification tools to balance security and accessibility.
  • Best practices for building public-private partnerships in times of crisis.
datasecurity
Webinar

Proactively Defend Your Collection Rate: How Automation Makes It Possible

Join Leah Bezanson, Patient Revenue Supervisor at Minnesota Department of Human Services and Erica Gregory, SVP & GM, Revenue Cycle Management at Netsmart, for insights on how automation can help protect collection rates, enhance accuracy and improve data visibility.

2155090853
Conference

NACo AI Central Regional Forum

Hennepin County, Minnesota​

The NACo AI Regional Forum series is convening local government elected officials, appointed officers, department heads, and staff across different geographical regions to provide an educational, hands-on symposium on the landscape of artificial intelligence.

2155090853
Conference

NACo AI West Regional Forum

Utah County, Utah

The NACo AI Regional Forum series is convening local government elected officials, appointed officers, department heads, and staff across different geographical regions to provide an educational, hands-on symposium on the landscape of artificial intelligence.