Leading Without Blame: How Psychological Safety Strengthens County Cyber Resilience
This webinar is available on-demand. If you have issue accessing the recording, please email nacomeetings@naco.org.
The most damaging breaches in county government rarely begin with a sophisticated exploit. They begin with a person — someone who is stressed, overloaded, or afraid to raise a hand. For counties defending elections, courts, emergency services, and water systems, with lean teams and tight budgets, the way leaders build culture and trust is one of the highest-leverage security controls they own.
This panel brings county leaders together to explore how psychological safety, authentic leadership, and a culture of belief — not box-checking — drive real cyber resilience. Panelists will share candid, on-the-ground perspectives on moving from performative compliance to operational commitment, treating people as the strongest control rather than the weakest link, and using AI to sharpen human judgment rather than replace it.
Key takeaways:
- Psychological safety is a security control: teams that feel safe report incidents faster, conceal less, and recover more quickly from mistakes.
- Resilience is built on commitment and belief, not checkbox compliance — and elected and appointed leaders set that tone from the top.
- AI is a tool to enhance human judgment, not replace it; counties succeed by pairing a strong culture with practical guardrails.
Watch Recording
Speakers
Daniel Krebs
Rex Johnson
John Matelski
Featured Resource
County Tech Xchange
The NACo County Tech Xchange is an online portal designed to connect county CIOs, IT Directors, CISOs, and other county IT leadership. This portal provides valuable resources in a central location that counties can use to improve their overall technology infrastructure.
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