Resource Map Helps Community

About the Program

Category: County Administration and Management (Best in Category)

Year: 2013

FindHelpPhx.org is simple to use bilingual (English/Spanish) community asset map with over 1,000 resources that will enable residents of Phoenix and West Region of Maricopa County find free and low-cost health care and social services for themselves. With only 2 “clicks” users are able to locate a specific resource, displaying an easy to read description of the organization, its services, cost and eligibility requirements and directions to the point of service. A virtual spokesperson also provides additional assistance directions to some users in English and Spanish. Resources included on the map are vetted twice a year to make sure users receive the most current services. With residents not knowing how to locate community resources and with the lack of community services to assist them, a map that will empower and reach people is needed. In the short time that the site has been running there have been over 12,000 hits, making this site much more efficient and effective than traditional case management services.