Orange Slice Podcast

About the Program

Category: County Administration and Management (Best in Category)

Year: 2023

Orange County Child Support Services (OC CSS) developed Orange Slice, an internal podcast, to enhance team functional awareness, job knowledge, and increase collaboration among staff and teams. Episodes began airing September 2022 and seven episodes have been published so far, each ranging 15 to 20 minutes in length. Each episode focuses on a different team within the department, features two hosts and one to three interviewees. The interviewees typically include a Supervising Child Support Specialist, a Child Support Specialist, and support staff who provide valuable insights into their respective responsibilities and the role of their teams within the child support process. Helping staff grow both professionally and personally is a top priority for OC CSS’ Executive Team. In the effort to support our staff’s growth, we created a platform where staff members can learn from each other, share their personal experiences, and gain a deeper understanding of the department’s operations. By doing so, we hope to improve team collaboration, boost job knowledge, and enhance functional awareness among staff. The podcast serves as a creative way to engage with our staff, disseminate information, strengthen teams, and build a supportive work culture within the organization. The outcomes of Orange Slice include better communication among teams, increased job knowledge among staff, and improved efficiency in the child support process. By gaining a better understanding of the roles and responsibilities of other teams within the department, staff members can work together more effectively and provide better quality service to our customers.