The LUEG Compliance Team approach: Maximizing our Collective Impact

2017 NACo Achievement Award Winner

San Diego County, Calif., CA

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About the Program

Category: County Administration and Management (Best in Category)

Year: 2017

The LUEG Compliance “Team” approach unites organizational units and departments together to act collectively and maximize their combined impact to solve significant, multifaceted, cross-departmental compliance issues. The Team meets regularly and is composed of management level staff who have an extensive knowledge base and inventory of contacts inside and outside the County. In addition to having extensive broad-based knowledge, management level team members are empowered to make actionable decisions in real time. The LUEG Team, known simply as “the Team,” tackles complex compliance issues and associated risks, identifies and involves appropriate agencies inside and outside the County, and formulates one cohesive approach — a “One County” response plan. As a result, responses are timely, thorough and comprehensively vetted, which eliminates the need for the Team to continually regroup or operate in a silo before taking action. This approach allows Team members to gain an increased understanding of other department and agency roles, and their respective ordinances, regulations, laws and limitations. The LUEG Team approach simplifies complex issues, enhances understanding of County programs; increases manager-and-staff knowledge and understanding; and maximizes the County’s collective impact, — resolving complex compliance issues faster and more efficiently.