Contra Costa County Probation Department - Community Outreach & Mobile Services

2023 NACo Achievement Award Winner

Contra Costa County, Calif., CA

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About the Program

Category: Criminal Justice and Public Safety (Best in Category)

Year: 2023

The Contra Costa County Probation Department’s new Community Outreach & Mobile Services effort launched in May of 2022 to meet Probation clients and other justice-system involved individuals where they are throughout the community. Due to the geographic limitations and barriers to transportation for many of our clients, our Community Outreach & Mobile Services seek to eliminate barriers to access to critical supportive services, particularly for our clients experiencing housing instability and economic insecurity. This program includes the procurement of three recreation-style sprinter vans with optimal workstations allowing for Probation personnel to deliver services traditionally conducted in an office setting. Since its launch, our mobile services have been made widely available to serve the Department’s 2,974 adult clients and 372 individuals appearing for court at our county’s three courthouses through the county’s Pre-Trial Program, Monday through Friday, and occasional on-demand calls. Our overall objective is to increase access to services while supporting clients in successfully completing their probation terms and support them as they reintegrate back into the community.