Airport Employee Emergency Training (AEET)

About the Program

Category: Personnel Management, Employment and Training (Best in Category)

Year: 2019

The Broward County Aviation Department (BCAD) launched its innovative industry-leading Airport Employee Emergency Training (AEET) training program on August 15, 2018, to better prepare employees to respond to emergencies such as active threats, hurricanes, and aircraft incidents. More than 17,000 employees who routinely work at the Fort Lauderdale-Hollywood International Airport (FLL) were required to take the new training program by the end of 2018. Employees accessed the mandatory employer-paid cloud-based training from any device with internet access. The approximately 2.5-hour training program consisted of six modules covering topics such as FLL’s emergency response plans, communications during emergencies, basic first aid, customer service tips and recognizing human trafficking. BCAD was required to draft a training script from scratch with input from internal subject matter experts and others from FLL law enforcement, fire rescue, medical teams, and the Transportation Security Administration. The entire process began in mid-March 2018 and finished in early August 2018. The English version of the AEET program went live on August 15, 2018, and we added Spanish and Creole versions later. AEET will be an ongoing training program for all airport employees and will be required every two years.