Transforming Digital Government Experiences
Available On-Demand
This webinar recording, as well as any material from the session, is available on-demand. If you have any questions, please email nacomeetings@naco.org.
In today's rapidly evolving digital landscape, counties are presented with opportunities to enhance the quality of life for their residents through innovative technologies. This webinar will delve into the modern tech stack supporting a thriving, digital community and is intended to assist county leaders in embracing digital transformation to create seamless, accessible government services.
By attending this webinar, participants will:
- Gain insights into how counties can leverage technological advancements to create enhanced resident experiences and access to services through real-world case studies.
- Learn practical strategies for implementing digital tools such as mobile apps, cloud infrastructure, and data-driven solutions to streamline operations and boost resident satisfaction.
- Understand the importance of maintaining data privacy and security in digital initiatives and explore best practices for safeguarding sensitive resident information.
Join us for this insightful webinar to uncover the potential of government software modernization and learn how to create a vibrant, connected, and resident-centric community. We’ll explore strategies, case studies, and best practices that empower cities to revolutionize the way residents interact with government, access services, and foster a strong sense of community.
Whether you're a county official, urban planner, or technology enthusiast, this session will equip you with the tools and knowledge to propel your county’s digital infrastructure forward
Watch Recording
Speakers
Mike Teeters
U.S. House Passes Reauthorization Bill for the State and Local Cybersecurity Grant Program
On November 17, the U.S. House passed a reauthorization bill for the State and Local Cybersecurity Grant Program (SLCGP).
How County Governments Thrive with Cloud-Based Solutions
Modern cloud infrastructure enables agencies to better meet residents and workforce needs. Agencies report increased efficiencies as well as reduction of technical and operational debt as they replace aging, fragmented systems.
DOJ to Revisit Web Accessibility Rule, Aiming to Reduce Implementation Costs for Counties
DOJ has announced plans to explore ways to lower the cost of compliance with its 2024 Final Rule on web-based accessibility requirements for state and local governments.
Pa. counties consider furloughs, loans as state budget lapse continues
For the third time since 2015, an unresolved state budget dispute that has dragged on for several months has left counties without the revenue that they depend on to provide critical services.
County library cooks up interest with chef series
Orange County, Calif.'s library system drew in new patrons by introducing its offerings through a cooking video series.
From Secure Collaboration to AI insights: Streamlining GIS Analysis, Field Work and Records Management
Join county government leaders as they share practical, battle-tested ways they’ve transformed operations in the age of AI — from consolidating content and replacing legacy file systems to securing mission-critical election workflows.
Modernizing County Infrastructure: Empowering Smart, Secure, and Resilient Communities
Learn how future‑ready infrastructure can position your county to lead in smart government initiatives and prepare for emerging capabilities like AI, digital twins, and next‑generation applications.
Investing in Tomorrow: Jones County's Blueprint for Financial Innovation
Friday, December 5, 2025 | 1:00 p.m. - 2:00 p.m. ET
Counties today face increasing pressure to make every public dollar count. Success depends not only on smart financial strategy, but also on strong communication across departments, with the community, and with the board of commissioners. Join Jones County Manager, Kyle Smith, Finance Director, Blake Batchelor, and three+one's Mike Abbott for a 30-minute conversation on how proactive, data-driven liquidity management is helping them plan more confidently, respond faster, and build trust throughout their community.
Attendees will hear how Jones County, N.C.:
- Adopted a forward-looking approach to liquidity and cash-flow forecasting through adopting cashVest by three+one
- Strengthened collaboration across departments and with county leadership • Modernized policies and systems to support future planning
- Communicated strategy and results to commissioners and residents
- Used real-time financial insight to pursue grants, capital projects, and long-term priorities
This session will provide practical guidance that county leaders can apply immediately, whether they are reviewing their investment policy, preparing for capital needs, or working to strengthen transparency with their governing board and community.
Register today to learn how a modern, collaborative approach to liquidity strategy can create value for your organization and the people you serve.
For more information, visit the event page!
Modern Networks, Smarter Budgets: A County Leader's Perspective
Join us for a fireside chat with Orleans County, NY, as they share how their team successfully transitioned from a traditional capital expense (CapEx) model to an operational expense (OpEx) model for network services.
When faced with rising maintenance costs and an expiring carrier contract, the county seized the opportunity to modernize its network and lock in predictable monthly costs. By bundling connectivity services with unified communications, they achieved immediate savings of over $124,000, eliminated recurring charges such as long-distance fees and third-party integration costs, and gained access to operational upgrades like call analytics and auto-attendants.
This shift not only strengthened financial planning through fixed monthly expenses but also freed up IT staff to focus on strategic initiatives.
Key takeaway: Rethinking your budget model can be just as impactful as upgrading your technology — delivering fiscal stability and enhanced services for your community.
Featured Resource
County Tech Xchange
The NACo County Tech Xchange is an online portal designed to connect county CIOs, IT Directors, CISOs, and other county IT leadership. This portal provides valuable resources in a central location that counties can use to improve their overall technology infrastructure.
