Join us for a discussion with Rita Reynolds, NACo CIO and a State Tech IT Influencer, and Jen Snyder, GovQA's Chief Evangelist who will examine reasons why Government CIOs need to modernize technology now including the top eight reasons modernizing public records request processing is crucial. There will also be a discussion around the PiPRIndex, a historic marker that reflects a 150% growth in the complexity of managing public records requests over the past three years. We’ll talk about each of the seven figures that compose the PiPRIndex and how these figures represent a broader trend felt by most state and local governments.

This webinar will cover:

• Growing volume and the seven metrics that make up the PiPRIndex: file quantity, file size, video files, file type, interactions, clarification emails and time spent;
• How to use this data to support technology investment decisions that address increases in public records complexity;
• How to compare your agency’s own complexity figures with those of your peers;
• 8 reasons that CIOs are modernizing public records request processing with cloud technology.