Modern Networks, Smarter Budgets: A County Leader's Perspective

Join us for a fireside chat with Orleans County, NY, as they share how their team successfully transitioned from a traditional capital expense (CapEx) model to an operational expense (OpEx) model for network services.

When faced with rising maintenance costs and an expiring carrier contract, the county seized the opportunity to modernize its network and lock in predictable monthly costs. By bundling connectivity services with unified communications, they achieved immediate savings of over $124,000, eliminated recurring charges such as long-distance fees and third-party integration costs, and gained access to operational upgrades like call analytics and auto-attendants.

This shift not only strengthened financial planning through fixed monthly expenses but also freed up IT staff to focus on strategic initiatives.

Key takeaways: 

• Elimination of Ongoing Charges – Remove additional fees by modernizing services
• Simplified Service Management – Bundle services to streamline billing and vendor relationships
• Predictable Budgeting – Enable accurate long-term financial planning without surprise expenses
• Operational Efficiency Gains – Enhanced tools improve resident service and free up IT staff to focus on strategic initiatives
• Significant Savings – Leverage promotions and avoid large capital expenditures