Doing More with Less: Sustaining the County Government Workforce with Artificial Intelligence

Today’s county government landscape is at a pivotal juncture, with artificial intelligence (AI), machine learning, and big data technologies spearheading a revolutionary shift. A transformation is essential in an era where service delivery, technological advancements, and evolving workforce dynamics intersect. County governments face significant challenges, including a dwindling workforce due to retirements, competition for employees with the private sector, and a new generation seeking technologically savvy work environments. Amidst these challenges lies a critical question: How can county governments efficiently serve their communities with fewer resources while meeting the increasing expectations of today’s public?

In this session, attendees will learn how AI and modern technologies are not merely tools for keeping pace with change but are strategic imperatives for sustaining and empowering the county government workforce. By highlighting adoptions of AI, from accelerating document processing to reducing field inspection times, we will show the power of these technologies to enhance productivity and service delivery.

Learning Objectives:

• Understand the impact of AI on workforce sustainability: Participants will gain insights into how AI and modern technologies are transforming local government operations, making them more efficient and sustainable despite workforce challenges.
• Explore real-world applications and benefits: Attendees will learn about the practical applications of AI across various government functions, showcasing how these technologies can serve as digital assistants to amplify staff productivity.
• Strategize for future-proofing local governments: We will offer actionable strategies for local governments to embrace AI, ensuring their workforce and operations are resilient and adaptable to future challenges.