Virtual Operations Support Team Program

About the Program

Category: Risk and Emergency Management (Best in Category)

Year: 2016

Situational awareness during incidents and events is one of the most important factors to support response and recovery efforts before, during, and after a disaster. Integrating volunteers to support career public safety personnel in times of crisis empowers citizens by allowing them to be a part of the preparation, response, and recovery to an event or incident in Henrico County. Formally established in August 2015, the Henrico County Virtual Operations Support Team (VOST) pairs the knowledge of trained volunteers with the career public information and intelligence agencies to assist in monitoring social media and provide information and resources to support response and recovery efforts during any incident or event in the region.