Vacancy Compliance Portal

2021 NACo Achievement Award Winner

Miami-Dade County, Fla., FL

About the Program

Category: Information Technology (Best in Category)

Year: 2021

Employees of the Miami-Dade County Public Housing and Community Development are required to validate their data against the data maintained by the U.S. Department of Housing and Urban Development (HUD). Up until this point, this required Miami-Dade County employees to compare each data set manually. This process was inefficient, time consuming, and prone to error. The Public Housing & Community Development Vacancy Compliance Portal has provided County employees with a user interface that allows them to efficiently review and compare data from both their internal and HUD systems through Miami-Dade County’s latest modernization efforts and business process automation, all while utilizing the latest, best-of-breed web development technologies. This project entailed the import and comparison of multiple sources of data Miami-Dade County internal systems and HUD in order to easily identify discrepancies and provide actionable data for operational staff through a user-friendly interface; removing the use of spreadsheets and significant man hours in the identification, tracking, and resolution of those discrepancies. In addition, it provides key metrics and reports from these datasets that provide enhanced business intelligence/insight.