Unified Workforce Development Program

About the Program

Category: Human Services (Best in Category)

Year: 2021

Mecklenburg County’s Unified Workforce Development Program offers a transformative approach toeconomic mobility efforts. The program leverages services provided by multiple County departments andcommunity agencies, with the expectation of reducing service duplication, increasing service efficiencies,maximizing resources, and increasing employment. The program utilizes a comprehensive social determinants of health lens. Customers receive wraparoundservices to address the root causes of their employment barriers, which may include involvement in thecriminal justice system, substance misuse, and/or mental health. Employment services are grounded inthe evidence-based Individualized Placement and Support model, focused on rapid job placement,targeted job development in fields of client interest, and individualized long-term supports. As needed,customers receive access to training opportunities through vocational programs and/or on-the-jobtraining employment placements, along with resources such as childcare and transportation funding toenable workforce participation.