Training and Safety Program

2023 NACo Achievement Award Winner

Gwinnett County, Ga., GA

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About the Program

Category: Personnel Management, Employment and Training (Best in Category)

Year: 2023

Gwinnett County’s Department of Water Resources has implemented two individual training programs for new leaders – “Succeeding As A Supervisor” and “The Leadership Academy”. The Succeeding as a Supervisor program starts by addressing the most common challenge facing newly promoted supervisors – “how does one successfully transition from peer to supervisor”? The Succeeding As A Supervisor program provides both basic and advanced management strategies and tactics. These focused efforts provide the opportunity to mold newly promoted supervision into leaders focused on creating improved experiences for residents, highly motivated and proficient teams as well as laying the foundation for future senior level leadership. The “Leadership Academy” builds off of the foundational principles laid out by the “Succeeding As A Supervisor” program but takes a much deeper dive into pertinent challenges facing supervisors and leaders. Examples of “deep-dive” classes” include Dealing With Difficult People, Critical Thinking, Emotional Intelligence, and Communicating With Purpose.