Telephonic Signature for CalFresh Application
2018 NACo Achievement Award Winner
Los Angeles County, Calif., CA
Best In Category
About the Program
Category: Information Technology (Best in Category)
Year: 2018
The Los Angeles County Department of Public Social Services (DPSS) serves more than 3 million people and administers programs to provide services to individuals and families in need. To promote the Supplemental Nutrition Assistance Program (SNAP), called the CalFresh program in California, DPSS began accepting CalFresh applications via telephone by capturing applicantsâ telephonic signature.
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