State of the Department

2011 NACo Achievement Award Winner

Los Angeles County, Calif., CA

About the Program

Category: Personnel Management, Employment and Training (Best in Category)

Year: 2011

The State of the Department Program is an annual event in which employees are provided an open forum to communicate freely with the Department head, while receiving information about the current status of the Department. The Program’s intent is to establish a common identity among the wide range of services performed by the Department. One way it accomplishes this objective is by developing a baseline of common information by facilitating an open discussion of questions and answers. Additionally, it promotes positive morale by pointing out the departmental achievements of the past year and addresses issues that are important to employees. A key goal of the event was to establish the theme of meeting demands through creativity, innovation, and efficiency. These ideals were integrated with the introduction of the new Mission Statement and the goals that were developed through a Strategic Planning process. The Strategic Plan was outlines to provide a roadmap of where collective innovation will lead the Department in the coming years. As a result, an environment is created for employees where transparency in management and administration is embraced and efforts are rewarded.