South Florida Regional Transportation Authority (SFRTA) Handheld Unit (HHU) App

2023 NACo Achievement Award Winner

Miami-Dade County, Fla., FL

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About the Program

Category: Information Technology (Best in Category)

Year: 2023

The South Florida Regional Transportation Authority (SFRTA) contracts inspectors to scan and validate transit passes and mobile tickets of passengers boarding their trains using a vendor provided handheld validation unit. However, SFRTA needed to replace the legacy handheld units and to streamline their fare evasion offender tracking processes. Leveraging their partnership with DTPW, SFRTA engaged our team to provide an affordable and quick replacement solution.