Security Alarm Work Order System Integration with EAMS and INFORMS for Internal Services Department

About the Program

Category: Information Technology (Best in Category)

Year: 2023

The Office of Security Management (OSM) is a division within the Internal Services Department (ISD) in Miami-Dade County. OSM is currently utilizing the Enterprise Asset Management System (EAMS) for security alarm asset and work management. A new process was developed to replace an outdated AS400 system for the monitoring, setup, and maintenance of the security alarms and access control systems throughout Miami-Dade County Government facilities.