Sanction Reengagement Program
2020 NACo Achievement Award Winner
San Bernardino County, Calif., CA
Best In Category
About the Program
Category: Human Services (Best in Category)
Year: 2020
In 2019, the County of San Bernardino Transitional Assistance Department (TAD) implemented a Welfare-to-Work (WTW) Sanction Reengagement program. This program was in part an effort to assist sanctioned and removed-from-aid persons to return to aid, thereby increasing family stability and improving child well-being. TAD designed the Sanction Reengagement program with the following objectives in mind:•Reduce the number of WTW sanctioned individuals, •Utilize various incentives to promote sanction cures, and •Keep customers engaged in WTW after completion of sanction cure. A pilot of the Sanction Reengagement program was implemented in four of the 18 district offices. The remaining 14 offices maintained established business processes. Within the pilot offices, TAD realized a decrease of 42.7% in sanction customers versus a decrease of 13% within the remaining district offices.