Ryan White Contract & Billing Management

About the Program

Category: Information Technology (Best in Category)

Year: 2013

The Maricopa County Ryan White Program manages contracts, and billing for medical, dental, behavioral health and support services for people living with HIV. Funded by Part A of the Ryan White HIV/AIDS Treatment Modernization Act, the program manages approximately $8 million of grant funds each year. Historically, a paper based process was used to manage service contracts and billing documents. This process was cumbersome and prone to errors. The Ryan White Part A Team, worked with the Office of Enterprise Technology (OET) to implement a solution for automating the contract management and billing processes using the OnBase Electronic Document Management and Workflow System (EDMS). Efficiencies gained with the automated solution resulted in savings of more than $22,000 annually.