Real Estate Assessment Review Online Application (REAA)

About the Program

Category: Information Technology (Best in Category)

Year: 2009

The Real Estate Assessment Review Online Application program is an innovative County Program that the Office of the County Assessor developed and implemented to streamline the assessment review process for staff members and the public. The desire for this program was developed out of the need to enhance citizen participation in the review process and allow the taxpayers in Loudon County to gain useful knowledge about the valuing process. The Office of the County Assessor is required by law to annually assess all parcels in the county at fair market value as of January 1st of each year. The Assessor’s Office manages a countywide system for the maintenance of fair market values and equitable assessments. If a taxpayer feels the assessment is not equitable or accurate he or she may file an Application for Review with the Assessor’s Office. A field appraiser will review the assessment to alleviate any concerns by the taxpayer regarding the value. The overall administration in the Assessor’s Office has been significantly improved by the REAA program due to reducing error, saving time, and improving cost savings. The process that previously existed was more expensive and time consuming. Citizens can now submit an application with zero cost as long as they have an internet connection. They may even use the public computer maintained in the County Assessor’s office. This program has allowed the Office of the County Assessor to streamline the application for review process by establishing a quick and easy way for taxpayers to appeal, developing a reputation as being on the cutting edge of technology and providing a cost saving program in order to save time and money.