Print Shop Saves County Over $1 Million

2023 NACo Achievement Award Winner

Hennepin County, Minn., MN

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About the Program

Category: Information Technology (Best in Category)

Year: 2023

Previously, Hennepin County departments relied on external print shops for their most complicated print jobs, such as large format posters and banners, digital cutting services, softcover book bindings, and color printing for high-volume print orders. Now all these printing capabilities are available as internal services through the IT Central Services department, resulting in significant cost savings. During the COVID-19 pandemic and as part of the new hybrid work model, Hennepin County reevaluated its in-house printing practices and reworked processes to create efficiencies and save the county more than $1.2 million in printing costs in 2022. IT Central Services surveyed county departments to identify their needs, studied industry best practices, and implemented more high-capacity multi-functional printing and binding equipment. Going forward, the department is focused on investing in sustainable print methodologies that do not create chemical waste products and use recycled materials for print jobs, as well as creating printed documents that are more accessible for residents. Updated equipment and supplies also support the County’s Climate Action Plan by reducing greenhouse gas emissions, conserving energy use, reducing delivery footprints, and preventing waste.