Orange County Corrections Department Remote Video Visitation

2022 NACo Achievement Award Winner

Orange County, Fla., FL

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About the Program

Category: Criminal Justice and Public Safety (Best in Category)

Year: 2022

Orange County Corrections Department initiated an innovative Remote Video Visitation program allowing access for family and friends to contact our inmate population remotely on May 6, 2021. Remote Video Visitation is a live visit between a member of the public and an inmate housed in any one of five of Orange County Corrections Department’s facilities. The visitor does not need to be physically present at the video visitation center and may access their visit through a cellular device or web connected computer from anywhere in the world. The addition of this innovative and convenient option to our existing in-person video visitation has opened up endless opportunities for our inmate population to remain in contact with their family, friends and loved ones. Our Remote Video Visitation initiative created a convenient avenue for our inmate population to remain in contact with their family and friends, as well as increasing their availability to Social Workers, Counselors, Attorneys, and Law Enforcement. Remote visitation allows the opportunity for visitors that are unable to travel to our facility, to remain connected to their incarcerated loved ones. The Remote Video Visitation initiative is allowing countless individuals that are home bound, immune compromised, and from other parts of the country or the world unobstructed access to visit our inmate population. Remote visitation shows a commitment to diversity, equity and inclusion since it breaks down barriers for individuals to freely and easily visit with incarcerated loved ones.