Online Inmate Information & Jail Visit Reservation System
2009 NACo Achievement Award Winner
Santa Clara County, Calif., CA
Best In Category
About the Program
Category: Information Technology (Best in Category)
Year: 2009
The Online Inmate Information and Jail Visit Reservation System is an application that improves the publicâs access to inmate information and jail visit scheduling, while also making government more efficient. It is a web-based self-service program that allows approved visitors to schedule an inmate visit online via the Countyâs web portal. The system generates email notifications throughout the visitation process, such as confirming scheduled visits and alerting visitors when appointments need to be cancelled due to inmate court appearances and other triggering events. In addition to providing a means to schedule visits online, OVR also provides a secure way for the public to obtain inmate booking and bail information.