Online Inmate Information & Jail Visit Reservation System

2009 NACo Achievement Award Winner

Santa Clara County, Calif., CA

About the Program

Category: Information Technology (Best in Category)

Year: 2009

The Online Inmate Information and Jail Visit Reservation System is an application that improves the public’s access to inmate information and jail visit scheduling, while also making government more efficient. It is a web-based self-service program that allows approved visitors to schedule an inmate visit online via the County’s web portal. The system generates email notifications throughout the visitation process, such as confirming scheduled visits and alerting visitors when appointments need to be cancelled due to inmate court appearances and other triggering events. In addition to providing a means to schedule visits online, OVR also provides a secure way for the public to obtain inmate booking and bail information.