New Employee Academy

2020 NACo Achievement Award Winner

Hennepin County, Minn., MN

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About the Program

Category: Personnel Management, Employment and Training (Best in Category)

Year: 2020

The New Employee Academy (NEA) is a series of touchpoints designed to welcome, inform, engage, listen, and build relationships during a new employee’s first year, for the purpose of increasing employee satisfaction and retention to position Hennepin County as an employer of choice for current employees and job seekers.Touchpoints:NEOGOV OnboardBridges the gap between when someone is hired and their first day of work This online tool provides access to individual, team, and department information Full-day orientation for benefit-earning employeesAllows for a more comprehensive and engaging first day Online orientation for non-benefit employeesProvides non-benefit earning employees with an online orientation with information and resources tailored to their needs Engagement activitiesRequired half-day training and networking sessions for benefit-earning new employees at the 3 and 7-month milestones and again for a 12-month celebration. Desired outcomes for these sessions are to inform, engage, garner feedback, and foster relationships Quarterly newsletterFeatures department and leadership profiles, current events, and high interest topics Outcomes: More engaged, better informed, and better connected employees are entering Hennepin County’s workforce. 95% of attendees are satisfied with their New Employee Academy onboarding experience.