Milwaukee County Electronic Patient Care Records System

2023 NACo Achievement Award Winner

Milwaukee County, Wis., WI

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About the Program

Category: Information Technology (Best in Category)

Year: 2023

The Milwaukee County Emergency Medical Services (EMS) system, which is administered and supported by the Milwaukee County Office of Emergency Management (OEM), is committed to improving patient care and the overall health of our community. Milwaukee County OEM is leading the charge in the creation of a universal, county-wide electronic patient care system (ePCR). By moving towards a consolidated patient care reporting system with common nomenclature and common training for the EMS providers we are positioning ourselves to better inform our system, our providers and our partners in the healthcare setting. Our new ePCR will reduce data entry errors, utilize common nomenclature leading to higher data quality and create operational efficiently within the EMS system leading be better patient care. Milwaukee County’s ePCR is the first step in creating a database/reporting system, accessible by health care professionals from dispatch to discharge. This project is the first step in a future state of emergency health care that will allow Milwaukee County to be more equitable in our response to the needs of our patients.