Managing for Results Information System

2011 NACo Achievement Award Winner

Maricopa County, Ariz., AZ

About the Program

Category: Information Technology (Best in Category)

Year: 2011

Maricopa County’s Managing for Results Information System (MRRIS) is a comprehensive and integrated business intelligence management system and technology framework that focuses on achieving results for the customer. MFRIS integrates departmental strategic business plans, associated budgets, and performance measures focused on County government service needs and desired results. These collected metrics are used to gauge how effectively and efficiently the County is delivering results to its customers and to continuously drive, as all levels, throughout the County, improved decisions in ways not obvious or possible previously. The MFRIS Business intelligence (BI) technology framework facilitates and supports all aspects of data collection, information aggregation, and relationship mining that allows management a clear and complete view of results across the organization.