HHSA New Supervisor Onboarding – HHSA HR The Knowledge Center

2023 NACo Achievement Award Winner

San Diego County, Calif., CA

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About the Program

Category: Personnel Management, Employment and Training (Best in Category)

Year: 2023

One of the most critical steps in cultural transformation is aligning the workforce with the mission, vision, values, and strategic priorities of the organization. Gallup surveys of U.S. employees indicate that only 23% of individuals agree that they know how to apply organizational culture and values to their daily work. This challenge is rooted in the need for more knowledge and understanding of organizational culture as one of the most important vehicles for performance. Through this one-day program, supervisors learn about County of San Diego (County) Health and Human Services Agency (HHSA) culture and values and gain practical strategies to align their supervision with our current organizational priorities. This innovative onboarding program provides supervisors with practical strategies such as key employee motivators, inclusive decision-making, shared leadership, empowering delegation, and other relevant topics. More than 300 supervisors have attended this program so far, and the evaluation results demonstrate strong evidence of success in all objectives. 100% of participants reported understanding County and HHSA values and culture, and 98.32% said they acquired strategies to align their supervision with culture, values, and organizational priorities. The ultimate goal is to support the HHSA workforce to align their purpose, passion, and performance with our culture.