Employee Lifecycle Retention Program

2016 NACo Achievement Award Winner

Fairfax County, Va., VA

About the Program

Category: Personnel Management, Employment and Training (Best in Category)

Year: 2016

Fairfax County (Virginia) Department of Family Services is a multifaceted agency with a workforce of over 1800 employees serving five distinct divisions (Children Youth and Families, Adult and Aging Services, Self-Sufficiency, Office for Children, and the Office for Women and Domestic and Sexual Violence Services). As part of Fairfax DFS’s strategic planning, staff reviewed program data, synthesized findings and made recommendations that were instrumental in understanding and supporting our workforce and fostering retention. Five departmental target areas were identified that cut across programs related to employee learning and growth. The findings indicated that we needed to strengthen our… 1. Consistency of employee development practices 2. Ability to connect employees to learning 3. Structural support for learning 4. Use of technology for learning 5. Focus on effectiveness of employee development DFS has developed a program that successfully addresses those needs. The Employee Lifecycle Retention Program is the culmination of five years of organizational development and programing designed to take an evidence-based approach to our most valuable service delivery tool: our workforce.