Document and Memorandum Manager (DMM)

About the Program

Category: Information Technology (Best in Category)

Year: 2021

The Document and Memorandum Manager (DMM) application was developed by the Broward County Transit Information Technology (BCT IT) Section and the Broward County Transportation Department’s Labor Relations Section to improve upon the efficient and equitable issuance of discipline to its extremely large, primarily unionized labor force. The DMM is a robust web-based application that has had a major impact on the way discipline is generated and tracked within the Department. It is prepopulated with automated fields of all applicable county and collective bargaining agreement rules and policy violations pertaining to the Department’s employees. Furthermore, it is linked to the Department’s accident/incident database, which stores information and documentation related to all accidents and/or incidents that have taken place within the agency, as well as the Department’s employee roster. The DMM allows the Department the ability to administer discipline in a streamlined manner and has not only dramatically decreased the valuable time it takes management staff to generate disciplinary documentation, but it has also significantly improved the timeliness, accuracy and consistency of discipline being issued. The DMM also provides a repository for all disciplinary documentation generated, which may be easily tracked and queried by the Department’s Management Staff within the tool.