development of PEERS operations software

About the Program

Category: Children and Youth (Best in Category)

Year: 2023

PEERS a non-profit associated with Onslow DSS (https://www.onslowcountync.gov/1858/PEERS) had a mostly paper based process that did not coordinate their efforts without significant work. They were running parenting classes with a largely paper based process to handle registration of parents and children, class availability schedule and completion processing and reporting. Onslow ITS spent quite a bit of time understanding the workflow and what the desired process would look like. Taking this information, programmers on staff with Onslow ITS wrote custom web based software that securely stores, processes and schedules this entire effort. PEERS staff was overwhelmed with the ease of use and functionality of the software as it saved them considerable time and effort; migrating this to a database also ensured that the data would be safer. ITS also benefited from this experience as it gave us the opportunity to learn more about their business processes, which enabled us to discover and fix other problems. This effort also helped to grow one of our application support specialists, who got to expand on her coding knowledge working with her teammate who has advanced knowledge in application development.