Community Care Coordination Straight to Home Program

2023 NACo Achievement Award Winner

San Diego County, Calif., CA

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About the Program

Category: Human Services (Best in Category)

Year: 2023

The County of San Diego’s Health and Human Services Agency (HHSA) Department of Homeless Solutions and Equitable Communities (HSEC) Community Care Coordination Straight to Home (C3STH) Program provides services to any individuals who are at risk of or are experiencing homelessness, are exiting jails and have high needs, which can include mental health issues, chronic physical health conditions, substance use disorders. The C3STH program is built around supportive services, consisting of comprehensive care coordination, system navigation, intensive peer-led services and access to housing. The goal of C3STH is to improve the individual’s quality of life, reduce the risk of recidivism, and diminish the impact of unstable housing, untreated mental health, substance use, and physical health issues. The program also provides Transitional Age Youth (TAY) specific services for those ages 18 to 24. C3STH began serving individuals in April 2022 and has placed nearly 100% of all enrolled individuals, who returned to the community from local jail, in immediate housing and 89% of enrolled individuals were connected to supportive services in the community.

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