CLEMIS Fire Integrated Records System (CFIRS)

About the Program

Category: Information Technology (Best in Category)

Year: 2020

Oakland County Information Technology (OCIT) supports over 40 County departments, but none as critical as public safety, the police and fire departments of southeastern Michigan. The County established a subgroup within OCIT called CLEMIS (Courts and Law Enforcement Management Information Systems), specifically designed to meet the critical needs of public safety. CLEMIS has a history of writing a robust set of applications that span all aspects of law enforcement, from 911 dispatch to a comprehensive records management system, while the fire department members were using a COTS system. Using a COTS system has numerous limitations for such as diverse group of 48 fire departments. Working with the vendor to modify the software to support multiple agencies was challenging, expensive and changes to support our unique configuration were slow to be implemented. CLEMIS wrote their own fire records management system. The outcome was a set of ten modules that gather information from the inception of a 911 call, incident management, to record keeping and generating reports that meet local, state and federal requirements. The new application supports all our member fire agencies and added many new capabilities that were not possible with a COTS solution.