Business-to-Business Enhancement

About the Program

Category: Information Technology (Best in Category)

Year: 2020

The San Bernardino County Auditor-Controller/Treasurer/Tax Collector’s (ATC) SAP Center of Excellence (SAP CoE) is responsible for providing production support to all County SAP (enterprise software) end-users. SAP CoE analyzes all business processes and ensures compliance with all controlled processes according to business requirements. SAP CoE partners with all San Bernardino County departments in order to understand their business processes and find ways to use the SAP Enterprise Resource Planning (ERP) system to assist them in streamlining their day-to-day activities. SAP CoE collaborated with the Purchasing Department to develop a Business-to-Business (B2B) Enhancement, which went live December 18, 2019, for the Supplier Relationship Management (SRM) application of SAP. Grainger, who is utilized by the County for the acquisition of a high volume of industrial supplies and safety products, was identified as the pilot vendor to facilitate the enhancement. Nearly every County department utilizes the vendor, and the B2B Enhancement has been utilized to streamline the purchasing process, improve processing times, and allow for faster delivery of goods purchased across all County departments.