Adult System of Care - Mobile Crisis Triage Program

2015 NACo Achievement Award Winner

Placer County, Calif., CA

About the Program

Category: Health (Best in Category)

Year: 2015

The Placer County Mobile Crisis Triage (MCT) Program delivers crisis intervention and assessment services to our community, in our community. This program augments the existing mental health crisis services in Placer County, which have historically been available only at local emergency departments or County facilities. Our MCT teams respond to homes, shelters, streets, and parking lots to assist those individuals and families experiencing mental health crises. The MCT Team is unique in that it is comprised of mental health professionals and para-professionals with lived experience that are committed to exploring alternatives to expensive and unnecessary psychiatric hospitalization for those individuals involved in a mental health crisis. The staffing combination provides clinical expertise as well as critical peer support and encouragement when someone is at their lowest point. The goals of this program are to improve overall client experience and satisfaction throughout a crisis, reduce psychiatric hospitalizations when possible, reduce the use of emergency medical services to address mental health needs, and reduce the time law enforcement personnel dedicate to people who could be more appropriately served by mental health professionals.

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