Workplace lessons learned during the COVID-19 pandemic and what’s next.
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County News Hot Topics: The New County Workforce
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County News
County staffing takes focus in a clouded crystal ball
Madison County, N.Y. was recruiting a new financial analyst in January 2020. The job was hers, but she asked some tough questions.[name]County News ArticleMadison County, N.Y. was recruiting a new financial analyst in January 2020. The job was hers, but she asked some tough questions. -
County News
More remote work means need for more virtual trainings
San Diego County created its own Managing Remote Employees training to equip supervisors and managers with the tools needed to properly manage employees in a virtual environment.[name]County News ArticleSan Diego County created its own Managing Remote Employees training to equip supervisors and managers with the tools needed to properly manage employees in a virtual environment. -
County News
Charting the future of county customer service
Despite the influx of callers, Montgomery County, Md. customer service representatives maintained an 84 percent customer satisfaction level throughout the pandemic with callers unaware they were fielding calls from their homes.[name]County News ArticleDespite the influx of callers, Montgomery County, Md. customer service representatives maintained an 84 percent customer satisfaction level throughout the pandemic with callers unaware they were fielding calls from their homes. -
County News
Deciding which work practices stay when the pandemic is over
Stefan I. Mychajliw is enthusiastic about employees working remotely once the pandemic has eased. But then the Erie County, N.Y. comptroller was enthusiastic about remote work before the pandemic began.[name]County News ArticleStefan I. Mychajliw is enthusiastic about employees working remotely once the pandemic has eased. But then the Erie County, N.Y. comptroller was enthusiastic about remote work before the pandemic began. -
County News
Embracing work-life silver linings after the pandemic
How will we take the lessons learned over the past year and make them bigger, better and more effective? And where do we go from here?[name]County News ArticleHow will we take the lessons learned over the past year and make them bigger, better and more effective? And where do we go from here?
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Related Resources
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County News
Counties, it’s time to THRIVE
After battling the pandemic on the front lines for nearly two years, NACo President Larry Johnson sees counties as the leaders of the national economic and social growth and prosperity. -
County News
County leaders reflect on lessons learned from COVID-19
Whether large or small, county officials learned on the job how a once-in-lifetime pandemic could challenge the way they work and find solutions to protect their residents -
County News
Counties beef up online services during pandemic
The pandemic prompted counties to improve their online interactivity in an effort to maintain or improve their levels of service to residents.
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Untold Stories Campaign Spotlight
Counties continue to invest in local priorities through the American Rescue Plan Act's Recovery Fund. Watch our latest video highlighting the county story. -
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