Webinar

Fast Forward to Digital: Government Billing and Payment Trends by Generations

Oct. 7, 2020 , 2:00 pm – 3:00 pm
Contact Jack Peterson (202) 661-8805
  • Event

    Fast Forward to Digital: Government Billing and Payment Trends by Generations

    Billing and payment preferences for citizens are evolving, a trend that was true before COVID and that has been accelerated by the pandemic. Now, with the push to move services online, local officials must understand how preferences and security concerns differ across generations, what new payment methods are emerging and how to serve all citizens within the county. This webinar, developed in partnership with ACI Worldwide and the National Association of County Collectors, Treasurers, and Finance Officers, will address these issues and share consumer research findings on each topic.

    Billing and payment preferences for citizens are evolving, a trend that was true before COVID and that has been accelerated by the pandemic.
    2020-10-07
    Webinar
    2020-09-15

Billing and payment preferences for citizens are evolving, a trend that was true before COVID and that has been accelerated by the pandemic. Now, with the push to move services online, local officials must understand how preferences and security concerns differ across generations, what new payment methods are emerging and how to serve all citizens within the county. This webinar, developed in partnership with ACI Worldwide and the National Association of County Collectors, Treasurers, and Finance Officers, will address these issues and share consumer research findings on each topic.