Frequently Asked Questions
Registration
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Can I register someone other than myself for this event?
Yes. To register someone else, use their email address to register and ensure that the profile shown on the screen matches the person you want to register.
I need to register more than one person.
You will need to register each person one at a time. To register someone else, use their email address to register and ensure that the profile shown on the screen matches the person you want to register.
There was a group registration discount for the Legislative Conference, but I don’t see it listed here.
The Annual Conference is not offering a group registration option.
Why is the fee for virtual the same as in-person?
Conference registration fees are the same for in-person and virtual attendance because 1) the registration fee is associated with the voting process at the annual business meeting, and consistency of the fee ensures fairness between voting delegates participating virtually and in-person; and 2) the audio/visual and staffing costs associated with hosting an interactive virtual experience are analogous to the costs of hosting attendees in-person.
Can I be copied on the email confirmation that goes to the person I register?
No. Please email nacomeetings@naco.org to request a copy of the confirmation email.
I’m a full-time student, is there a discount for me?
Yes. Send an email from your school email address to nacomeetings@naco.org to request a student discount.
I saw somewhere that you have promotional codes, where do I get one?
Promotional codes are invitations to new member counties and newly elected officials. If you belong to one of these groups, please email membership@naco.org.
I need to reassign a registration to someone else.
Email nacomeetings@naco.org and include: the name and email of the registration you need to transfer and the name and email of the person to whom you would like the registration reassigned.
Can I switch my participation from in-person to virtual OR from virtual to in-person??
Yes. Email nacomeetings@naco.org with details.
How do I book a hotel room?
NACo has negotiated discounted sleeping room rates at the Gaylord National. Only registered conference attendees have access to these rates. Instructions will be emailed to you after you submit your registration.
How will I be able to view the virtual event?
You’ll receive access information by email 24-hours prior to the start of an event.
I didn’t receive access instructions. What do I do?
Please check your spam folder. If you are unable to find access instructions, please email nacomeetings@naco.org.
I need to update information or email address on my registration.
Contact nacomeetings@naco.org and provide the information that needs to be updated or correct email address.
Can I attend committee meetings if I’m not a member of that committee?
Yes, all committee meetings are open, even if you’re not a member of that committee.
I want more information about joining a committee.
Contact committee@naco.org, 888.407.NACo (6226), or visit https://www.naco.org/about/committees-state-associations-and-affiliates
I have questions about my county’s NACo membership.
Visit https://www.naco.org/about/membership or contact Kim Hall at khall@naco.org.
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Access
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How will I be able to view the virtual event?
You’ll receive access information by email 24-hours prior to the start of an event.
I didn’t receive access instructions. What do I do?
Please check your spam folder. If you are unable to find access instructions, please email nacomeetings@naco.org.
Will committee meetings be recorded?
When available, yes committee meetings will be recorded. Meetings not available for later viewing will be clearly identified.
If I want to attend two workshops that are scheduled at the same time, will workshops be recorded?
Yes. All workshops, keynotes and plenary events will be recorded. Anyone who has registered will have access to these recordings for up to one-year post-event.
Will copies of presentation PowerPoints be available?
Some presentations will be available to attendees. Specific information about presentations will be announced during the session
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General
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Can I get Continuing Education Credits (CEUs) for attending NACo conferences or can I get documentation that I attended?
NACo is not accredited to offer CEUs for attending NACo conferences; however, if you are enrolled in a continuing education program, please inquire with that education program about whether they will accept attendance hours at a NACo event towards your CEU requirements, and if so, what documentation is necessary. Please email nacomeetings@naco.org if you would like attendance documentation.
I am interested in speaking at a NACo event; or I would like to suggest a speaker and/or topic.
NACo accepts program proposals and speaker suggestions for our events year-round. Please use this form to submit your program proposal or suggest yourself or someone else as a speaker.
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Have questions not answered here?
We are happy to help. Email nacomeetings@naco.org.
Additional Information
Duty of Care
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National Association of Counties (NACo) considers the safety of all those onsite at the Annual Conference & Exposition in person as our top priority. Duty of Care mission is a living document that will continue to evolve; incorporating innovative features that will further enhance the onsite experience and safety for everyone in attendance.
Name Badges & Lanyards will be available at multiple, separated locations throughout the venue to limit onside queues.
Onsite Medical Services will be provided in conjunction with Prince Georges County Public Health and Marriott International in respect to COVID-19 safety protocols. This includes:
PPE will be provided to supplement your own supply
Hand Sanitizer
In partnership with Gaylord National, we will be providing:
- Responsible practices to ensure safety between staff and guests and meeting spaces
- Appropriate Signage/floor decals to reinforce spatial distancing and other safety reminders
- Commitment to Clean: enhanced cleaning protocols throughout the hotel, including public spaces, guest rooms and meeting spaces
- Contact Lite Experience: leveraging technology to give attendees the choice on how to interact with hotel associates
- Physical Distancing: reimagining spaces to enable more distance in accordance with best practices and local guidelines
- Redesigned Food & Beverage: offering a wide variety of F&B options including prepackaged, grab & go and plated service
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Code of Conduct
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We are passionate about advancing excellence in public service to help people and places thrive across America. We value our diversity of thought, heritage and experience. We sustain our ingenuity and impact by harnessing our collective knowledge and by cultivating collegiality, civility and inclusivity. We are steadfast in our pursuit to enrich our membership value exponentially, guided by the belief that stronger counties result in a stronger America.
NACo’s goal is to create a productive, civil and safe environment for all virtual and in-person event attendees. We ask all attendees, including but not limited to members, guests, speakers, staff, sponsors and all others, to abide by NACo’s Event Code of Conduct. By acknowledging this code of conduct, I hereby acknowledge and agree to the following:
1. I will not engage in:
- Harassing, intimidating or discriminatory verbal, physical or visual conduct in any form, to include wearing clothing with graphic, inappropriate or profane images or slogans;
- Verbal abuse of any other attendees, including speakers, staff, hotel employees, sponsors and suppliers;
- Disrupting presentations;
- Distributing promotional materials (other than what has been pre-approved), to include but not limited to advertisements, product announcements or solicitation for services;
Examples of verbal abuse include but are not limited to: using sexually explicit, harassing or profane language, gestures or images while attending any NACo virtual or in-person event. Regardless of platform, attendees are expected to treat others with respect, inclusivity and civility, recognizing that this event is a place for diversity of thought, organization and individuals.
2. I further promise to be mindful of my surroundings and others. I will alert event staff if I notice discriminatory, harassing, aggressive, or exclusionary behavior or speech or other behavior unbecoming of an attendee.
I further understand that violating any portion of this code of conduct may result in removal from event activities without refund or warning and potential prohibition from attending future events.
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Waiver of Liability
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The National Association of Counties (NACo) is offering in-person attendance at its Annual Conference & Exposition in Prince George’s County, Maryland, pursuant to local government orders and public health guidance on such gatherings. NACo is committed to hosting a safe event for all participants and to this end requires all members, guests, staff and supplier personnel to comply with safety precautions specified for Prince George’s County, Maryland and the Gaylord National Resort & Convention Center in addition to state, local government and CDC guidelines and recommendations.
By acknowledging these protocols and waiver of liability, I hereby acknowledge and agree to the following for myself and my guests:
- COVID-19. I am aware of the existence of COVID-19, and that my participation in an in-person meeting may cause injury, illness or death to myself and/or my family.
- Symptoms. I will not attend in-person if I have experienced symptoms such as: fever, fatigue, difficulty breathing, dry cough or other symptoms related to COVID-19 within 48 hours prior to my scheduled arrival.
- Behavior. While at the event, I will take necessary precautions including, but not limited to, engaging in appropriate social distancing, wearing a mask in public areas and meeting spaces, minimizing face touching, frequently washing my hands and avoiding high-risk environments such as overcrowded bars or restaurants.
- Masks. I will wear an appropriate mask, as recommended by CDC and the local public health department, at all times, unless otherwise permitted. I understand that masks are required in ALL public places, outdoors or indoors, even where I am able to maintain 6 feet of distance from others (as per current local regulations). My mask will cover my nose and mouth and can be described as N95, KN95, surgical or multi-layered cloth. I understand that neck gaiters, bandanas and those of synthetic materials are not considered appropriate to use on their own. Face shields may only be substituted for masks for individuals with a documented health exception as allowable by Prince George’s, County, Maryland.
- Isolation/Quarantine. I will not attend in-person if I must isolate or quarantine because I may have been exposed to a person with COVID-19 or if I am awaiting the results of a COVID-19 test or have been diagnosed with COVID-19 within the last 14 days.
- COVID-19 Exposure. I will not attend in-person if I have been in close physical contact (six feet or closer for at least 15 minutes cumulatively over a 24-hour period) with a person who is known to have laboratory-confirmed COVID-19 or with anyone who has any symptoms consistent with COVID-19 within the last 14 days.
- Health and Safety Rules for the Meeting. During the in-person conference and related events/meetings, I will comply with state, local and National Association of Counties (NACo) health and safety requirements, including requirements for mask wearing and social distancing, respecting the autonomy of other attendees at the meeting, and complying with posted safety guidelines and directives from venue and event staff. This includes wearing a face mask in all event areas that fully covers the nose and mouth, unless in an approved dining area.
- Daily Health Checks. During the in-person conference and related events/meetings, I will complete the daily health check and submit results to the designated authority. I understand that proof of compliance with these checks may be required to access meeting rooms and events.
- Choice to Join In-Person or Virtually. Each attendee has the option of attending in person or virtually.
- Attendance. I choose to attend the conference and related events/meetings in person.
- Risk Factors – At Your Own Risk. I am aware of the potential risk of contracting COVID-19 from individuals, even if those individuals do not display any symptoms of the virus. I expressly agree that participation in the conference and related events/meetings is undertaken at my own risk.
- Release of NACo and Affiliated. I hereby release NACo; its employees, officers, directors, or agents; NACo’s members or affiliated entities; and its board members from any liability related to contracting or spreading COVID-19 or becoming ill or incurring any personal injury or death from or related to COVID-19, as a result of attending the conference in person. I assume all risks of illness, injury or death.
- Waive Right to Recovery. I hereby forever waive any right to recovery for any damages related to contracting or spreading COVID-19, or becoming ill or incurring any personal injury or death from or related to COVID-19 against NACo; its employees, officers, directors, or agents; NACo’s members or affiliated entities; and its board members and agree not to pursue or join any such claims, demands, damages, actions, or causes of action, including but not limited to those that result from any acts of active or passive negligence on the part of any of the foregoing.
- Expenses Due to COVID-19. Any expenses related to COVID-19 virus prevention or mitigation, including isolation and quarantine, are my sole responsibility. I understand that any medical care will be provided at my sole expense.
I have read and understand this waiver and release of claims, and I understand the risks I am assuming. I am entering into this waiver and release of claims voluntarily. I further understand that violating any portion of this code of conduct may result in removal from event activities without refund or warning and exclusion from attending future events. It is agreed that if my registration was made by someone else, these rules and waivers will still apply to me.
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