This event is available on demand. If you have any issues accessing the recording, please email nacomeetings@naco.org.

How County Leaders Can Transform Aging Systems to Meet Citizen Expectations and Future Demands

Counties are at the forefront of delivering essential services—from public health and safety to transportation and education. Yet many local governments are constrained by outdated digital infrastructure, siloed legacy systems, and growing security risks.

This webinar—designed for county executives, CIOs/CTOs, and operations leaders—explores practical approaches to modernizing networks, integrating cloud and on‑premises platforms, and protecting sensitive citizen data. You’ll discover actionable strategies and real‑world solutions, that enable operational agility, resilience, and compliance.

Learn how future‑ready infrastructure can position your county to lead in smart government initiatives and prepare for emerging capabilities like AI, digital twins, and next‑generation applications.

Watch Recording

Click here to access the recording in a new window.

Key Learning Objectives

Identify the risks and inefficiencies posed by aging networks, latency, and security vulnerabilities—then understand why modernization is essential to maintain public trust, meet service-level expectations, and comply with mandates.

Explore how real-world solutions can enable operational agility, resilience, and compliance.

Learn best practices for integrating new solutions with existing systems, supporting advanced workloads (e.g., AI, digital twins), and positioning your county to lead in smart government innovation—without disrupting mission‑critical operations.
 

Speaker

photo of Brent Morgan

Brent Morgan

Sr. Director, Specialized Sales at Lumen

Brent Morgan is a seasoned Technology Strategist for the SLED (State, Local, and Education) market segment, bringing 29 years of expertise in technology consulting, business analysis, solution design, and process implementation. With a diverse background spanning multiple industry verticals, Brent has established himself as a trusted advisor, consulting, designing, and delivering innovative solutions that address complex business challenges. His deep knowledge in next-generation contact centers, SaaS/CaaS models, security solutions, networking, and telecommunications positions him as a thought leader in the technology space.

At Lumen, Brent is responsible for setting account strategy and driving opportunity creation across the company’s advanced Managed Service offerings, including Cloud Computing Services, Edge/Cloud Solutions, Business Continuity/Disaster Recovery, IT Infrastructure Services/Outsourcing, Unified Communications (UCaaS), and Contact Center (CCaaS). He works closely with high-profile clients, focusing on both pre- and post-sales engagement to ensure solutions are aligned with customer requirements and strategic business goals. Brent’s consultative approach emphasizes bridging the gap between business needs and technical solutions, empowering clients to leverage the full value of the Lumen portfolio.

Brent is dedicated to educating and guiding customers through complex procurement, compliance, and solution design processes. He is recognized for his ability to accelerate deal velocity, coach sales teams, and provide market intelligence to drive innovation and competitive differentiation. His relentless commitment to client success and strategic vision helps SLED organizations thrive in an ever-evolving technology landscape.

Webinar Sponsor

Lumen
Lumen

Related News

Cell phone tower
Advocacy

USDA announces $44 million in rural broadband connectivity grant opportunities for FY 2026

On May 13, the U.S. Department of Agriculture (USDA) announced available grant funding under the Community Connect Grant Program for Fiscal Year (FY) 2026. Earlier this month, USDA also released a Notice of Funding Opportunity (NOFO) for the Distance Learning and Telemedicine (DLT) Grant Program for FY 2026. In total, $44 million is available in financial assistance between these two programs.

Image of Capitol-trees_1_0_0_1.jpg
Advocacy

House clears budget resolution, advancing Reconciliation 2.0 to fund DHS and CBP

On April 21, U.S. Senate Budget Committee Chairman Lindsey Graham (R-S.C.) unveiled a budget resolution to advance a party-line reconciliation package focused on immigration enforcement and funding for agencies within the U.S. Department of Homeland Security (DHS), including the Federal Emergency Management Agency (FEMA). The resolution is the first step in a two-part process aimed at producing final legislation by June 1.

close up of hands of business person working on computer, man using internet and social media
Advocacy

DOJ rule grants extension on ADA web-based accessibility requirements

DOJ has announced plans to explore ways to lower the cost of compliance with its 2024 Final Rule on web-based accessibility requirements for state and local governments.

broadband
County News

Federal broadband funding’s long journey

As broadband projects move into construction and early networks start coming online, county leaders must ensure that funded builds are completed as promised and network reliability keeps pace with a fast-approaching AI-driven economy.