This event is available on demand. If you have any issues accessing the recording, please email nacomeetings@naco.org.

How County Leaders Can Transform Aging Systems to Meet Citizen Expectations and Future Demands

Counties are at the forefront of delivering essential services—from public health and safety to transportation and education. Yet many local governments are constrained by outdated digital infrastructure, siloed legacy systems, and growing security risks.

This webinar—designed for county executives, CIOs/CTOs, and operations leaders—explores practical approaches to modernizing networks, integrating cloud and on‑premises platforms, and protecting sensitive citizen data. You’ll discover actionable strategies and real‑world solutions, that enable operational agility, resilience, and compliance.

Learn how future‑ready infrastructure can position your county to lead in smart government initiatives and prepare for emerging capabilities like AI, digital twins, and next‑generation applications.

Watch Recording

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Key Learning Objectives

Identify the risks and inefficiencies posed by aging networks, latency, and security vulnerabilities—then understand why modernization is essential to maintain public trust, meet service-level expectations, and comply with mandates.

Explore how real-world solutions can enable operational agility, resilience, and compliance.

Learn best practices for integrating new solutions with existing systems, supporting advanced workloads (e.g., AI, digital twins), and positioning your county to lead in smart government innovation—without disrupting mission‑critical operations.
 

Speaker

photo of Brent Morgan

Brent Morgan

Sr. Director, Specialized Sales at Lumen

Brent Morgan is a seasoned Technology Strategist for the SLED (State, Local, and Education) market segment, bringing 29 years of expertise in technology consulting, business analysis, solution design, and process implementation. With a diverse background spanning multiple industry verticals, Brent has established himself as a trusted advisor, consulting, designing, and delivering innovative solutions that address complex business challenges. His deep knowledge in next-generation contact centers, SaaS/CaaS models, security solutions, networking, and telecommunications positions him as a thought leader in the technology space.

At Lumen, Brent is responsible for setting account strategy and driving opportunity creation across the company’s advanced Managed Service offerings, including Cloud Computing Services, Edge/Cloud Solutions, Business Continuity/Disaster Recovery, IT Infrastructure Services/Outsourcing, Unified Communications (UCaaS), and Contact Center (CCaaS). He works closely with high-profile clients, focusing on both pre- and post-sales engagement to ensure solutions are aligned with customer requirements and strategic business goals. Brent’s consultative approach emphasizes bridging the gap between business needs and technical solutions, empowering clients to leverage the full value of the Lumen portfolio.

Brent is dedicated to educating and guiding customers through complex procurement, compliance, and solution design processes. He is recognized for his ability to accelerate deal velocity, coach sales teams, and provide market intelligence to drive innovation and competitive differentiation. His relentless commitment to client success and strategic vision helps SLED organizations thrive in an ever-evolving technology landscape.

Webinar Sponsor

Lumen
Lumen

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