Brent Morgan

Brent Morgan is a seasoned Technology Strategist for the SLED (State, Local, and Education) market segment, bringing 29 years of expertise in technology consulting, business analysis, solution design, and process implementation. With a diverse background spanning multiple industry verticals, Brent has established himself as a trusted advisor, consulting, designing, and delivering innovative solutions that address complex business challenges. His deep knowledge in next-generation contact centers, SaaS/CaaS models, security solutions, networking, and telecommunications positions him as a thought leader in the technology space.

At Lumen, Brent is responsible for setting account strategy and driving opportunity creation across the company’s advanced Managed Service offerings, including Cloud Computing Services, Edge/Cloud Solutions, Business Continuity/Disaster Recovery, IT Infrastructure Services/Outsourcing, Unified Communications (UCaaS), and Contact Center (CCaaS). He works closely with high-profile clients, focusing on both pre- and post-sales engagement to ensure solutions are aligned with customer requirements and strategic business goals. Brent’s consultative approach emphasizes bridging the gap between business needs and technical solutions, empowering clients to leverage the full value of the Lumen portfolio.

Brent is dedicated to educating and guiding customers through complex procurement, compliance, and solution design processes. He is recognized for his ability to accelerate deal velocity, coach sales teams, and provide market intelligence to drive innovation and competitive differentiation. His relentless commitment to client success and strategic vision helps SLED organizations thrive in an ever-evolving technology landscape.