Vendor Process Improvements in Purchasing

2022 NACo Achievement Award Winner

Montgomery County, Md., MD

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About the Program

Category: County Administration and Management (Best in Category)

Year: 2022

The Office of Procurement is dedicated to continuing its goal of maintaining a positive customer service centric atmosphere to meet the purchasing needs of the County, its residents, and the public in general. This goal aides in our mission to facilitate the use of public funds to efficiently procure goods and services in an inclusive, transparent, and equitable manner. Transparency is a critical core value as it encourages the public’s good will and strengthened trust in the County’s procurement process. With modern advances in technology, the demand for information and easy access has increased. Procurement received multiple inquiries from the business community looking to gain information on best practices to improve their chances of doing business with Montgomery County. This information is beneficial in that it helps businesses put forth the best possible response to County contracting opportunities. These initiatives include the introduction of the Solicitation Process Maps, Vendor Innovation Portal, eBidding, Solicitation PROJections, Revised Scope of Services, and How-To Videos. These tools develop a culture of continuous improvement to benefit the County and the community we serve.